State Farm® Insurance Agent Charleen Johnson

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

Review on Review on Review on

What our customers say about us...

John Slesinger

September 7, 2023

1 out of 5

"Been with State Farm 15 years, the last 7 with this Agent. I called and left a message requesting a call back. Nothing. Called SF cust service, they said they would have the agent call me. Its 4 days. Still nothing. My next call will be to SF cancelling my policies."

David Glover

March 23, 2023

5 out of 5

"Very professional and personal."

Super Cycles & Scooters

January 25, 2023

5 out of 5

"Ask for Kirk. He's the best agent I've ever had the pleasure of dealing with."

Herb Wilson

January 25, 2023

5 out of 5

"Kirk has always been fair and honest through the years. Great to deal with, excellent service when I did have a claim, and goes above and beyond to keep customers happy!"

Marion Jordan

January 24, 2023

5 out of 5

"Charleen and her team are top notch! Kirk Bowden was extremely communicative and informative of the products that I wanted to purchase. I would highly recommend anyone looking into switching to this fantastic team!"

Tan Nguyen

January 24, 2023

5 out of 5

"Kirk is awesome! all my policies in one great price!"

Don Fidura

January 24, 2023

5 out of 5

"Have always been very responsive and great to work with. Always work diligently to get me the best coverage for car and renter’s insurance."

Joe Battista

January 24, 2023

5 out of 5

"Kirk is hands down the best agent I've ever dealt with. He constantly goes out of his way for me, and I've got the best coverage of my life for less than I've paid with other agencies."

Cheyenne Rae

January 24, 2023

5 out of 5

"Kirk always does and AMAZING job! His fast and reliable service is the number 1 reason I switched to Statefarm."

Alex Hamilton

January 24, 2023

5 out of 5

"So far so good with State Farm, left geico after quite some time with them and Kirk was able to save me tons and get me setup on life insurance!"

nikki murphy

January 24, 2023

5 out of 5

"Exceptional customer service. Staff is always polite and goes out of their way to help with any questions I have. Wouldn’t recommend anyone else"

david scher

January 24, 2023

5 out of 5

"Kirk is awesome to say the least!! Always there to help!!"

Kristina

January 24, 2023

5 out of 5

"Great communication and rates. We’ve been with them 5 years and counting. Kirk takes care of us like family! Thank you!!"

Jessi Yuknek

January 24, 2023

5 out of 5

"Very reliable and quick to respond!"

Oddie Hinds

December 2, 2022

5 out of 5

"Been with State Farm 30 + years! It’s nice to see a smiling face when you need to talk to them not a phone call to a computer! Kevin is THE BOMB"

Shaun McDaniel

April 8, 2021

5 out of 5

"The experience was wonderful, staff was very knowledgeable and helpful. They managed to provide me with more coverage for less money. 10/10 will recommend"

Tommy Williamson

September 29, 2020

5 out of 5

"The Best Insurance company I have ever been to thay don't play like other. Company try them first and you will never make a mistake Thanks"

Al Anderson

January 6, 2020

5 out of 5

"Friendly. Fast"

Anthony Miller

November 25, 2019

5 out of 5

"I love these people. Always friendly. Kirk is amazing. I change cars all the time and hes super friendly."

Kathryn Shannon

November 8, 2019

1 out of 5

"If I could leave a 0 star review I would. They messed up my plan for over 4 months, even after my husband and I repeatedly brought it to their attention. When they finally 'fixed' the issue, which in the office managers words "happens all the time", they charged me for their mistake. They are shady and will twist their own words around when you call them out of their bs to make sure they are blaming you for any issue that come up. Customers beware!"

Daniel Kuhns

October 5, 2019

5 out of 5

"Great customer service"

lao mo

August 30, 2019

5 out of 5

"These people have saved me from ruin more than once, and I have been repeatedly stunned by the speed with which they resolve cases. The people at this office offer uplifting kindness, fast, super-friendly service, and when I have needed their help, they have protected me from suffering huge losses. Prepare to work with an insurance agency that does not act like an insurance agency. You will also find the cost to be very reasonable, and every penny paid is money well spent. I will stop, but I could go on. I have a debt of gratitude due to these people. I am only quitting a small part of it here."

Jen Hodges

August 7, 2019

5 out of 5

"Love the people here, very helpful, always returns calls quickly- highly recommend!"

samantha k

July 26, 2019

5 out of 5

"Always helpful and always there when you need them"

Aj James

August 19, 2018

5 out of 5

"Nice staff"

What our customers say about us...

John Slesinger

September 7, 2023

1 out of 5

"Been with State Farm 15 years, the last 7 with this Agent. I called and left a message requesting a call back. Nothing. Called SF cust service, they said they would have the agent call me. Its 4 days. Still nothing. My next call will be to SF cancelling my policies."

David Glover

March 23, 2023

5 out of 5

"Very professional and personal."

Super Cycles & Scooters

January 25, 2023

5 out of 5

"Ask for Kirk. He's the best agent I've ever had the pleasure of dealing with."

Herb Wilson

January 25, 2023

5 out of 5

"Kirk has always been fair and honest through the years. Great to deal with, excellent service when I did have a claim, and goes above and beyond to keep customers happy!"

Marion Jordan

January 24, 2023

5 out of 5

"Charleen and her team are top notch! Kirk Bowden was extremely communicative and informative of the products that I wanted to purchase. I would highly recommend anyone looking into switching to this fantastic team!"

Tan Nguyen

January 24, 2023

5 out of 5

"Kirk is awesome! all my policies in one great price!"

Don Fidura

January 24, 2023

5 out of 5

"Have always been very responsive and great to work with. Always work diligently to get me the best coverage for car and renter’s insurance."

Joe Battista

January 24, 2023

5 out of 5

"Kirk is hands down the best agent I've ever dealt with. He constantly goes out of his way for me, and I've got the best coverage of my life for less than I've paid with other agencies."

Cheyenne Rae

January 24, 2023

5 out of 5

"Kirk always does and AMAZING job! His fast and reliable service is the number 1 reason I switched to Statefarm."

Alex Hamilton

January 24, 2023

5 out of 5

"So far so good with State Farm, left geico after quite some time with them and Kirk was able to save me tons and get me setup on life insurance!"

nikki murphy

January 24, 2023

5 out of 5

"Exceptional customer service. Staff is always polite and goes out of their way to help with any questions I have. Wouldn’t recommend anyone else"

david scher

January 24, 2023

5 out of 5

"Kirk is awesome to say the least!! Always there to help!!"

Kristina

January 24, 2023

5 out of 5

"Great communication and rates. We’ve been with them 5 years and counting. Kirk takes care of us like family! Thank you!!"

Jessi Yuknek

January 24, 2023

5 out of 5

"Very reliable and quick to respond!"

Oddie Hinds

December 2, 2022

5 out of 5

"Been with State Farm 30 + years! It’s nice to see a smiling face when you need to talk to them not a phone call to a computer! Kevin is THE BOMB"

Shaun McDaniel

April 8, 2021

5 out of 5

"The experience was wonderful, staff was very knowledgeable and helpful. They managed to provide me with more coverage for less money. 10/10 will recommend"

Tommy Williamson

September 29, 2020

5 out of 5

"The Best Insurance company I have ever been to thay don't play like other. Company try them first and you will never make a mistake Thanks"

Al Anderson

January 6, 2020

5 out of 5

"Friendly. Fast"

Anthony Miller

November 25, 2019

5 out of 5

"I love these people. Always friendly. Kirk is amazing. I change cars all the time and hes super friendly."

Kathryn Shannon

November 8, 2019

1 out of 5

"If I could leave a 0 star review I would. They messed up my plan for over 4 months, even after my husband and I repeatedly brought it to their attention. When they finally 'fixed' the issue, which in the office managers words "happens all the time", they charged me for their mistake. They are shady and will twist their own words around when you call them out of their bs to make sure they are blaming you for any issue that come up. Customers beware!"

Daniel Kuhns

October 5, 2019

5 out of 5

"Great customer service"

lao mo

August 30, 2019

5 out of 5

"These people have saved me from ruin more than once, and I have been repeatedly stunned by the speed with which they resolve cases. The people at this office offer uplifting kindness, fast, super-friendly service, and when I have needed their help, they have protected me from suffering huge losses. Prepare to work with an insurance agency that does not act like an insurance agency. You will also find the cost to be very reasonable, and every penny paid is money well spent. I will stop, but I could go on. I have a debt of gratitude due to these people. I am only quitting a small part of it here."

Jen Hodges

August 7, 2019

5 out of 5

"Love the people here, very helpful, always returns calls quickly- highly recommend!"

samantha k

July 26, 2019

5 out of 5

"Always helpful and always there when you need them"

Aj James

August 19, 2018

5 out of 5

"Nice staff"