State Farm® Insurance Agent Charleen Johnson

"They have your back on everything!"

"Even though my man Kirk isn’t there anymore everybody in this office is EXCEPTIONALLY helpful, and they are by far the cheapest insurance around that I have quoted."

"When one person in this office tells you one thing then does the opposite and makes you feel like it was your fault causing overdraft fees at your bank, not acceptable. No accountability. Very disgusted with the conversation with Kevin. The only one I can say that showed some empathy was the receptionist. Give that lady a raise for putting up with him."

"Kevin told me I was insured when I wasn’t and then my policy was cancelled without even telling me. I called up to pay my bill and he tells me they decided to drop me on the 30th and no one notified me at all."

"Kevin is the worst and has no clue what’s going on. Do Not buy insurance from this office."

"Been with State Farm 15 years, the last 7 with this Agent. I called and left a message requesting a call back. Nothing. Called SF cust service, they said they would have the agent call me. Its 4 days. Still nothing. My next call will be to SF cancelling my policies."

"Very professional and personal."

"Ask for Kirk. He's the best agent I've ever had the pleasure of dealing with."

"Kirk has always been fair and honest through the years. Great to deal with, excellent service when I did have a claim, and goes above and beyond to keep customers happy!"

"Charleen and her team are top notch! Kirk Bowden was extremely communicative and informative of the products that I wanted to purchase. I would highly recommend anyone looking into switching to this fantastic team!"

"Kirk is awesome! all my policies in one great price!"

"Have always been very responsive and great to work with. Always work diligently to get me the best coverage for car and renter’s insurance."

"Kirk is hands down the best agent I've ever dealt with. He constantly goes out of his way for me, and I've got the best coverage of my life for less than I've paid with other agencies."

"Kirk always does and AMAZING job! His fast and reliable service is the number 1 reason I switched to Statefarm."

"Exceptional customer service. Staff is always polite and goes out of their way to help with any questions I have. Wouldn’t recommend anyone else"

"Kirk is awesome to say the least!! Always there to help!!"

"Very reliable and quick to respond!"

"Been with State Farm 30 + years! It’s nice to see a smiling face when you need to talk to them not a phone call to a computer! Kevin is THE BOMB"

"The experience was wonderful, staff was very knowledgeable and helpful. They managed to provide me with more coverage for less money. 10/10 will recommend"

"The Best Insurance company I have ever been to thay don't play like other. Company try them first and you will never make a mistake Thanks"

"Friendly. Fast"

"I love these people. Always friendly. Kirk is amazing. I change cars all the time and hes super friendly."

"If I could leave a 0 star review I would. They messed up my plan for over 4 months, even after my husband and I repeatedly brought it to their attention. When they finally 'fixed' the issue, which in the office managers words "happens all the time", they charged me for their mistake. They are shady and will twist their own words around when you call them out of their bs to make sure they are blaming you for any issue that come up. Customers beware!"

"Great customer service"

"These people have saved me from ruin more than once, and I have been repeatedly stunned by the speed with which they resolve cases. The people at this office offer uplifting kindness, fast, super-friendly service, and when I have needed their help, they have protected me from suffering huge losses. Prepare to work with an insurance agency that does not act like an insurance agency. You will also find the cost to be very reasonable, and every penny paid is money well spent. I will stop, but I could go on. I have a debt of gratitude due to these people. I am only quitting a small part of it here."